Legal notice
REFUND POLICY FOR DIGITAL GOODS
Due to the nature of digital products (software, scripts, source code), all sales are final once the file has been downloaded or accessed.
NO REFUNDS ON DOWNLOADED ITEMS
We cannot offer refunds for products that have been downloaded, as we cannot verify if the copy has been retained by the customer. This policy protects our intellectual property and prevents unauthorized distribution.
EXCEPTIONS
We may issue a refund or store credit in the following cases:
- The file is corrupted and cannot be re-downloaded despite troubleshooting.
- The wrong file was sent due to a system error on our end.
- The product is fundamentally different from its description (materially defective).
HOW TO REQUEST ASSISTANCE
If you experience technical issues with a purchased product:
1. Contact support@adekts.com within 7 days of purchase.
2. Provide your Order Number and a description of the issue (including error logs if applicable).
3. Our team will attempt to resolve the issue or provide a working replacement file.
LICENSE VIOLATIONS
Any attempt to reverse engineer, crack, or redistribute our software without a proper license will result in immediate termination of access and no eligibility for refunds.
CHANGES TO THIS POLICY
We reserve the right to update or change our Refund Policy at any time. Any changes will be posted on this page.